DEBEL Referral Program – Terms & Conditions

Please read these Terms & Conditions ("Terms") carefully before participating in the DEBEL Two-Tier Affiliate Referral Program ("Program"). By generating, sharing, or earning commissions from a DEBEL referral link, you ("Affiliate", "Referrer", "User") agree to be bound by these Terms, as well as the main DEBEL Terms of Service and Privacy Policy.

1. Nature of the Program & Legal Status

1.1 Standard Affiliate Utility: The Program is a performance-based corporate marketing utility designed strictly to incentivize existing users to introduce genuine, active buyers, freelancers, educators, and enterprise partners to DEBEL.app.

1.3 Independent Status: Affiliates act solely as independent marketers. Affiliates have no authority to bind DEBEL, make representations on DEBEL’s behalf, or enter into agreements in DEBEL’s name.

2. Referral Structure & Commission Mechanics

DEBEL operates a strictly capped Two-Tier Referral Structure:

• Tier 1 (Direct Referral): Earned when a user directly signs up or purchases through your unique referral link.
• Tier 2 (Indirect Referral): Earned when a user registered under your Tier 1 link successfully refers a third-party purchaser or service provider.

2.1 Category Breakdown & Calculations

All referral rewards are drawn exclusively from DEBEL’s recognized corporate platform fees, ensuring that independent freelancers and providers retain their full contracted earnings.

3. Account Eligibility & eKYC Verification

3.1 Account Status: To participate, users must hold an active, un-suspended account on DEBEL.app.

3.2 Mandatory eKYC Verification: To comply with Malaysian anti-money laundering regulations and payment gateway protocols, all Affiliates must successfully complete electronic Know-Your-Customer (eKYC) verification (providing a valid MyKad, NRIC, or Passport) prior to requesting or receiving any payout disbursals.

3.3 Age Requirement: Affiliates must be at least 18 years of age (or the legal age of majority in their jurisdiction) to participate and receive payments.

4. Settlement, Holding Period & Disbursal

4.1 14-Day Settlement Holding Window:

• When a qualifying transaction occurs, the calculated referral commission is recorded in the Affiliate’s account in a "Pending" state.
• Commissions are held for a minimum of fourteen (14) calendar days from the transaction completion date to accommodate customer refund windows, payment chargebacks, project disputes, or milestone adjustments.
• Upon expiration of the 14-day window with no active dispute, funds transition to an "Available for Payout" status.

4.2 Decoupled Batch Disbursal:

• Referral payouts are completely decoupled from real-time customer checkout processing. Raw customer payments are never split live at terminal checkout.
• Cleared affiliate balances are disbursed via traditional corporate bank transfers on DEBEL’s scheduled batch payout dates.
• Affiliates are responsible for providing accurate corporate or personal banking details matching their verified eKYC identity.

4.3 Minimum Payout Threshold: DEBEL reserves the right to enforce a minimum withdrawal threshold (e.g., RM 50.00) for batch bank transfers.

5. Fraud Prevention, Prohibited Conduct & Clawbacks