Last Updated: June 3, 2026

DEBEL (debel.app), operated by DEBEL 69 Sdn. Bhd. ("the Company," "we," "us," or "our"), uses cookies, web beacons, tracking pixels, and device fingerprinting technologies to optimize our digital learning marketplace, secure transaction interfaces, and analyze platform traffic.

This Cookie and Tracking Policy explains what these technologies are, how we use them, and your rights to manage them in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA), international privacy laws, and the operational compliance mandates required by our payment infrastructure partners, such as Payment gateway.

  1. What Are Cookies and Tracking Technologies?
  • Cookies: Small text files placed on your computer or mobile device by a website server. They remember your preferences, keep you logged into Debele-learning dashboard, and secure your checkout session.
  • Web Beacons / Pixels: Tiny graphic files containing a unique identifier that allow us to recognize when someone has visited our platform or opened an educational newsletter update.
  • Device Fingerprinting: Software scripts that analyze your browser type, OS, and network configuration to establish a unique profile for identity verification and transaction risk mitigation.
  1. Categorization of Cookies Used on debel.app

We deploy both first-party cookies (set by debel.app directly) and third-party cookies (set by our financial and analytics providers). These are divided into the following categories:

2.1 Strictly Necessary Cookies

These cookies are mandatory for the basic operation of debel.app and cannot be switched off in our systems.

  • Purpose: Managing user authentication states, retaining active items in your shopping cart, allocating server bandwidth, and maintaining session data as you transition through digital course modules.
  • Data Processed: Session IDs, login tokens, and core interface layout parameters.

2.2 Security and Fraud Prevention Cookies (Third-Party)

To fulfill strict financial safety regulations and maintain our integration with global payment rails, we deploy security cookies managed by our licensed payment processor, Payment gateway.

  • Purpose: These cookies analyze your browser parameters, transactional intent, and device identity to calculate risk matrices, block automated card-testing scripts, prevent account takeover, and reduce chargeback manipulation.
  • Data Processed: IP address, device telemetry, browser type, connection metrics, and anonymized checkout metadata.
  • Requirement: Because these cookies protect platform security and financial integrity, they are categorized as non-optional and cannot be disabled without rendering the checkout portal non-functional.

2.3 Performance and Analytics Cookies

These cookies help us gather metrics on website performance to improve the user experience for students and tutors.

  • Purpose: Tracking popular educational articles, measuring webinar page bounce rates, monitoring loading speeds, and optimizing site architecture.
  • Providers: Google Analytics.
  • Data Processed: Aggregate, anonymous interaction histories (e.g., clicks, duration of course viewing).

2.4 Functional and Profiling Cookies

These cookies enable enhanced personalization on our e-learning platform.

  • Purpose: Remembering your selected local currency, default language choices, and providing personalized course recommendations based on your previous learning behavior.
  1. Cookie Consent and Management Under Malaysian Law

In accordance with the 2026 regulatory updates from the Personal Data Protection Commissioner (PDPC) of Malaysia, debel.app provides a clear, affirmative consent mechanism for users:

  • Consent Banner: Upon your first visit to debel.app, an interactive cookie banner will appear. You have the right to selectively Accept All, Decline All Non-Essential, or manually configure your cookie tracking preferences.
  • Browser Controls: Most modern web browsers allow you to block, delete, or manage cookies through their internal settings panel. Please note that choosing to block all cookies (including strictly necessary items) will prevent you from logging in or purchasing educational services through our interface.
  1. Cross-Border Data Transfers

Certain tracking data collected via third-party cookies (such as analytics or encrypted transaction telemetry used by Payment gateway) may be transferred and stored securely across global data centers, including hubs in Singapore, Hong Kong, and Europe. These transfers comply fully with cross-border transfer protections outlined in Section 129 of the Malaysian PDPA.

  1. Contact and Compliance Inquiries

If you have any questions or require clarification regarding our use of cookies and user tracking technologies, please contact our Data Protection Officer (DPO):

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it. (or This email address is being protected from spambots. You need JavaScript enabled to view it.)
  • Corporate Entity: DEBEL 69 Sdn. Bhd.
  • Registration Number: 1478147-V
  • Physical Address: Level 7, Menara Arina Uniti, Jalan Raja Muda Abdul Aziz, 50300, Kuala Lumpur. MALAYSIA